The Islamic Cultural Centre of Ireland held an intensive 2-days training workshop on “Essential Skills for Personal Assistants Training Course” on Tuesday & Wednesday 19th & 20th October in the Seminar Room. The workshop brought together ICCI staff who have PA, Office Administrator or Secretary’s roles as well as some others with similar roles from 3 organizations.
The course was delivered by Angela Garry, one of the world's most connected Trainer of Personal Assistants - an award-winning PA herself and included a number of workshops specifically designed and targeted for Personal Assistants, Secretaries and Administrators. Attendees enjoyed a variety of presentation styles, training tools, case studies and discussions on best practice in the following areas:
- Perfect Presentations. Flipchart. Posters. PowerPoint. Prezi. What’s best for which occasion, and what makes a “perfect” presentation?
- Preparing for your appraisal –pulling together your achievements, aims and objectives for a yearly appraisal.
- Increasing productivity with email – dealing with an overflowing inbox; linking emails, task lists and calendar items effectively; handling multiple email inboxes, ‘de-cluttering’; email etiquette.
- Creating and making the most of your purple folder – the “bible” for major aspects of your role.
- Enhancing your minute-taking skills – and helping the Chairperson to run more successful meetings.
- The role of Social Media in your organisation – how it can be used to assist in marketing and PR - and the role you can play in it.
- Managing Change – when your company is restructuring, open your eyes to the potential within you, and manage change as and when it occurs.
- Connecting and building relationships – networking and how it can change your life and how you approach your job;
- Plus methods throughout for ensuring that you can maintain a level of sanity, keep a healthy work/life balance and demonstrate whole-hearted professionalism throughout.
Handouts plus attendance certificates were issued to all attendees as well as training packs that included all the presentation materials and more. The Islamic Cultural Centre of Ireland covered the entire cost of the course as well as providing refreshments and lunch on both days.
Following the course, the participants expressed their deep appreciation to the workshop provider for how she led the workshop and to the Islamic Cultural Centre of Ireland for holding such an important training course.
The Islamic Cultural Centre of Ireland would like to thank not only the trainers for all the efforts they made throughout the two day but also to the invitees who took time and made the commitment on both days fully.
